Join Our Team

Basement Theatre Venue Hosts

We're looking for some awesome new folk to join our Venue Host team. If that sounds like you, then read on! 

Basement Theatre Venue Hosts are responsible for looking after the needs of our audiences and creating a warm and welcoming atmosphere at the venue. If you’re into creating good vibes and making events unforgettable, we want to hear from you!

Shifts will be available on a casual basis, generally taking place between Tuesday - Saturday, 5pm - 2am.

The Role: Venue Host

This role looks after all aspects of our Front of House under the supervision of our Bar Manager or Assistant Bar Manager, including bartending, selling tickets, and maintaining the cleanliness and safety of the space. 

Candidates for this role will be organised and motivated. They will, of course, have a genuine passion for live performance, will enjoy working collaboratively in an intimate small team setting, and will understand the importance of centering and nurturing relationships in a mana-enhancing workplace.

It is also very important to us that our team members hold a strong understanding of what cultural and community safety means and looks like in the arts. Candidates will align with our organisation’s desire to activate authentic cultural intersectionality, will hold community equity as a core driver in their work, and will confidently contribute to a work environment that aspires toward the bicultural partnership within Te Tiriti ō Waitangi.

For this role, you will ideally have:

• Competency in hospitality services and a dedication to a high level of customer service;

• Knowledge of, and interest in, beer, wine, spirits & cocktail making;

• A friendly and welcoming presence, and an ability to make many communities feel safe, welcomed, and looked after;

• Excellent communication skills to work as part of a small team and assist in reporting activities;

• A high standard for cleanliness and the upkeep of hospitality systems;

• An interest in live and performing arts;

• The ability to work weekends and nights;

• Initiative and the ability to work without supervision.

These skills/attributes will offer you an advantage above other candidates:

• A current Duty Manager’s License or LCQ Certificate.

• Understanding of tikanga, te ao Māori and ability to speak te reo;

• Proficiency and experience in hosting rainbow communities;

• Familiarity with ticket sales and procedures around theatrical performances;

• Knowledge of NZ Sign Language;

• Current First Aid certification;

When seeking team members, Basement prioritises the engagement of those who have been historically marginalised from mainstream arts spaces. This includes Tangata Whenua as well as people belonging to our other ‘Vital Voice’ communities including POC, immigrant communities, queer communities, and disabled communities. 

Rate

$27.80 p/h (+ holiday pay)

How to apply

To apply, email adam@basementtheatre.co.nz with a CV and cover letter by 5pm, Thursday 12th June 2025. If you wish to find out more about working at Basement, please also email Adam at the email above.

Basement Theatre is a live performance venue in the central business district of Tāmaki Makaurau, established in 2008. We occupy the artistic underground and value the idea of pushing culture forward through brave, urgent and adventurous artistry. We are known for our commitment to platforming, developing and supporting emerging artists, and are a cornerstone organisation within the sector. We are a not-for-profit organisation, an investment client of Creative New Zealand, and are also currently funded by Foundation North and Auckland Council.

Basement is known for being an important gateway into the industry for artists, as well as those interested in arts administration careers. If this sounds like you, and our kaupapa aligns with your values and interests, we would love to hear from you. 

We are always looking for enthusiastic and friendly volunteers to usher shows all year round.

No experience is necessary, only a friendly attitude and a desire to see theatre and be involved at Basement Theatre. The pros of course are that you get to see shows for free! And get to experience the inner workings of Auckland’s most humming theatre. Our ushers also receive a free drink at the bar after they have completed their ushering shift.

Volunteers ushers simply sign up for shows that work around their schedule. 

If you’re interested in becoming a volunteer usher at Basement Theatre, please email info@basementtheatre.co.nz for further information and to be added to our volunteer usher database.