Tue-Sat, 5.30pm till late
(On special occasions we are open outside of these times!)
Greys Ave Carpark
Lower Greys Avenue
PO Box 7273
Victoria St West
Nau mai haere mai! Here are a few tips to Basement to get you feeling like a regular punter. Our venue hosts and bar staff are also available to chat and answer any further questions.
We have two theatre spaces. The Theatre is located at the back of the bar. The Studio is upstairs and its entrance is located through a doorway to your right as you enter the bar.
Doors for the show generally open 10 minutes before start time. Sometimes we may be a little later. Our venue host will do an announcement when the doors are open.
When entering the theatre, you will be greeted by an usher. You can show them your printed ticket or digital ticket on your phone. If you need to print your ticket, ask one of our venue hosts. If your phone needs a charge they can help with that too.
A lockout means that you will not be able to enter the theatre once the show has started. If you are running late, you can call ahead or message a friend to let us know. We can often hold closing the doors (within a reasonable time) so you don’t miss out.
Sold out show? Speak to our venue hosts to be put on the waitlist.
They may be able to get you in if there is space just before the show is about to start.
You’re welcome to take drinks into the theatre with you. Not seeing a show? Our bar is open to anyone, not just audiences. We just can’t serve minors (obvs.)
Access needs? A bar staff member or venue host is happy to help.
Head down to the bottom of Greys Ave. Before you go into the Civic underground car park, swing a right and you've found us in the Greys Avenue car park.
We’re smack bang in the middle of the city, which means heaps of public transport options! Visit the Auckland Transport website to find the best option for you.
“Is parking close?” we hear you say. “Mate we are in the middle of a car park!” we reply. The Greys Avenue Car Park opens at 6pm and costs $10 for the night Monday-Friday. On Saturday, Sunday and Public Holidays, it's open from 6am and has a flat fee of $11.
The machines take credit cards, debit cards and cash. If you need change for the machine come and see us when you arrive. If that’s full then there is the Civic Car Park right next door, Wilson Parking across the road, plus on street parking on Greys Ave.
The government mandates may be gone, but our frenemy covid (and a bunch of other nasty flus) are still hanging around. So when you come to visit Basement, remember:
😷 Our spaces are small and lack airflow, so consider wearing a mask while watching a show.
🏠 If you are feeling sick, please stay home. We don’t want you to miss out on the show, so head here for information on what to do if you have a ticket and can’t attend.